1-800-964-0361
If you have been injured in a car collision, you must take the time to contact your insurance company, apart from hiring the services of a personal injury lawyer in Barrie. After you have made that call, you can expect to be hear from an insurance adjuster. This article will focus on the guidelines that you ought to follow, while speaking with one or more insurance adjusters.
The information that you need to obtain
The adjuster’s call will be made for the purpose of obtaining certain pieces of information. Still, you also have the right to demand specific details, those that work to verify the reason for the call. Do not hesitate to ask for the caller’s name, address and telephone number. In addition, make a point of learning the name of the insurance company, the one that lists the adjuster’s name among those of the other employees.
Actions to avoid
• Do not lose your temper. Be polite. Understand that the adjuster’s ear must not be used as a sounding board.
• Do not offer a large amount of personal information. Do not share any facts about your work schedule or your income.
• Do not agree to sign any documents that you have not had a chance to read and study.
Find out if the adjuster works for your insurance company or for the one that sold a policy to the defendant (the other driver). If the adjuster’s salary does not come from your insurance company, refuse to provide that same person with a wealth of information about the accident.
Facts that you can share
If the adjuster comes from the defendant’s insurance company, you will not damage your chance for a compensation by sharing certain basic facts. A listing of such facts would include mention of where the collision took place, when the vehicles collided, what type of collision describes the accident and the number of vehicles involved.
You must speak in generalities, if you get questioned about witnesses. If you do have witnesses say only that there may be witnesses. Do not share any names or any contact information.
You must speak in generalities, if the adjuster’s questions touch on the subject of anyone else that might be deemed partly responsible for the accident. Offer no specific details about any possible 3rd party. Offer only a general description of anyone else that might be declared even partly responsible for the injury-causing collision.
If your own insurance company seeks information on anyone else that might be held responsible, you do not have to withhold any information. If your company learns about the possible existence of another guilty party, it can still pay your compensation. Then it needs to go after any person or entity that might also be declared responsible.